Highly motivated, results-driven, and conscientious professional with over 10 years of experience in the mortgage industry. I have a proven track record of success in the financial services, banking, and government.
internet marketing, mortgage, closing, internet, customer services, clients, loans, marketing, newsletters, real estate, training, tax
underwriting, mortgage loan, closing, internet, outside sales, telephone, business development, satisfaction, pricing, presentations, appraisal, and marketing, mortgage, increase, pipeline, documentation, insurance, fax, loans, marketing, real estate, file, credit
Mortgage Loan Consultant
St Luke's Health System
Worked with clients to develop and maintain a positive relationship with the retail bank. Also, responsible for the monitoring of the loan process, and the processing of the loan.
Increased the number of mortgage loan origination by over 50% through retail marketing and closing of real estate agents. Developed and maintained a strong referral network.
Maintain and update all files for the internet, including the mortgage loan Officer, and the retail loan Officer.
Extensive knowledge of the secondary market and the secondary market. Also, I was responsible for the quality of the loan process and providing excellent customer service.
Answer phones, provide assistance, and explain loan products and services. Communicate with customers to obtain information for loan applications and to answer questions about the process.
Conducted extensive cold calling and networking with realtors, attorneys, CPA's, and other referral sources. Developed relationships with realtors, builders, and financial planners.
Mortgage Loan Officer
John Carroll University
Mortgage loans-responsible for hiring, training, and managing all sales and marketing staff. In addition, I was also responsible for the maintenance of all aspects of the loan process.
Responsible for all aspects of the loan process including but not limited to: Processing loans, ordering appraisals, writing title checks, and closing loans.
Ensures that all loan documentation is complete and accurate. Follow up with customers to ensure timely and accurate underwriting and maintenance of the loan.
Manage the pipeline of all loans, including loan applications, marketing, and advertising. Responsible for the maintenance of all financial records, including but not limited to: Customer retention, loan processing, and other duties
Responsible for marketing, advertising, and maintenance of all loans, including loan applications, appraisals, title, flood certificates, insurance, and answering questions.
Responsible for marketing, advertising, and maintenance of all financial products including loans, credit cards, and annuities.