Harry Casey - Soldier Resume Simple
SUMMARY
A highly motivated and enthusiastic IT professional with over 15 years of experience in the information technology field. I have extensive experience in Windows Server administration, and network administration.
SKILLS
  • active directory, voip, technical support, network, service
WORK EXPERIENCES
  • 2018-02-132018-02-13

    Soldier

    Global Cash Card

    • Responsible for maintaining network and LAN security and Active Directory service. (Exchange 2003, 2007, 2010, 2013).
    • Provided technical support to customers in the use of the company's website.com and other web-based applications.
    • Troubleshoot VOIP issues with the help desk and the call center. This includes the use of the ticketing system to track the issue and resolution.
    • Created and maintained user accounts, permissions, and access rights. Managed and monitored all aspects of the company.
    • Performed basic troubleshooting of network printers, copiers, fax machines, and scanners. Installed and configured routers, switches, and wireless access points.
    • Installed and configured network printers, scanners, and other peripherals. Also, performed troubleshooting of hardware and software issues.

  

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