Mechanic & Electrician Resume Samples
Field Service Technician
Mechanical Design Engineer
Caitlin Jenkins - Service Technician Resume Simple
To obtain a position that will allow me to utilize my skills and knowledge in the field of information technology. I am a self-starter with a strong desire to learn and grow professionally.
hardware, software, computers, access, customer experience, internet, remote access
operations, manager, front end, computer, satisfaction, sales and, customer service, payroll, computer repair, budget, less, repair, service
Harvard Extension School
Internet connectivity, remote access, and archiving computers. Also, and managed the entire company. Worked with the business units to ensure that all the systems are properly tested.
Responsible for hardware and software upgrades, and providing technical support to customers. Manage and maintain the customer relationship.
Provide customer support and technical assistance to customers and partners. Resolve issues and drive resolution. Proactively identify and resolve problems.
Work with customers to resolve issues and provide technical support to customer. Develop and maintain customer relationships. Also, manage and monitor the telecommunication system.
Work with customers to resolve issues and provide technical support to customer and customer experience. Troubleshoot and resolve problems.
Troubleshoot and resolve hardware and software issues and escalate as needed. Work with vendors to resolve problems. Provide technical support to customers.
Technical Services Manager
Blinn Junior College
Assist in the development of training materials, including the creation of new computer and repair procedures, and ordering of supplies, accessories, and service.
Managed the development of a new product for the sales team, including training, operations, and communication. Provided the training to the customer.
Responsible for the sales and maintenance of the customer relationship Manager and telephone system. Provided technical support to clients.
Responsible for the development of the new product and the creation of a new instructor-led training program. I am also responsible for the annual budget of the company.
Maintain a strong working relationship with clients, including the following: computer, training, and technical support. I have been able to work on a variety of projects.
Provided technical support to the customer, including the creation of the training material, and the filing of the computer.