Sara Gosser - Lead Technician Resume Simple
Seeking a position in the field of information technology, where I can utilize my skills and experience to contribute to the success of the organization.
  • troubleshooting, act, clients
  • 2017-12-252017-12-25

    Lead Technician

    Chula Vista Adult School

    • Manage the technical support of clients, including the installation of new equipment, and Act as a point of contact for all the client.
    • Responsible for troubleshooting and resolving issues with the customer. Provide technical support to customers. Resolve problems and escalate issues.
    • Responsible for the development of new and existing programs and procedures. Work with the business to develop and implement the process.
    • Provide technical support to the customer and the development team. Work with the business and IT to ensure that the project is in line with the needs of the client.
    • Develop and maintain a strong working relationship with the customer and the client. To provide a detailed understanding of the business needs.
    • Responsible for the development of the new product and the new features of the company. These programs are in place to meet the needs of the client.