Jose Kinard - Engineer Resume Simple
SUMMARY
A highly motivated, results-driven IT professional with over 15 years of experience in the information technology field. Proven ability to lead and motivate teams to achieve desired outcomes.
SKILLS
  • operations, documentation, t1, monitoring, nortel, circuits, remedy, network, voip, ethernet, databases, configuration, unity, architecture, avaya, network architecture, technology, ticketing systems, phones, reporting, manager, clients, assessment, quality, call center, training, installation, user
  • architecture, rsa, blackberry, front end, technical support, servers, compliance, access, network architecture, network, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Engineer

    Management Consulting

    • Worked with the IT operations Manager to ensure that all the hardware and software installation, documentation, and communication were properly maintained and updated.
    • Responsible for the implementation of a new network infrastructure, including the creation of a new Server, thin client, thin clients, Exchange, and data Center.
    • Performed installation and maintenance of Cisco Unified communications Manager, Nortel PBX, VoIP phone system, and Avaya IP routing and troubleshooting.
    • Manage and maintain the T1/T3 network, voice, data and video conferencing, and reporting solutions. This includes the creation of a new system and process flow.
    • Managed the implementation of new hardware and software upgrades, including network configuration, security, and communication. Created and maintained a project plan for the testing and development of a new service Center.
    • Provided technical support for network and system installation, including documentation, testing, and training. Acted as a liaison between the customer and the IT team.
  • 2017-12-252017-12-25

    IT Support Engineer

    Olive Garden

    • Worked with the network architecture team to implement the new and existing servers and the front-end system. Designed and implemented a secure ACS for the company.
    • Performed daily system backups and restores, including: Service level agreements, and compliance. Provided training to users on how to use.
    • Installed and configured RSA Archer for all users and groups. Worked with the development team to resolve issues. Managed and maintained the system.