Billy Clary - IT Consultant Resume Simple
Experienced IT professional with over 15 years of experience in the information technology field. I have worked in the IT industry and have been working in the areas of infrastructure, Server administration, and network administration.
  • project manager, project, manager, cerner, analysis, workflow, life cycle, monitoring, training, documentation, process improvement, planning
  • documentation, cerner, customer support, implementation, training, go, mentor, design
  • 2017-12-252017-12-25

    IT Consultant

    Paradise Valley High School

    • Provide training and documentation for the business analysis and workflow process. This includes the following: SharePoint, Cerner, and other tools.
    • Managed project Manager for all aspects of the life cycle of the planning, monitoring, and delivery of a new system.
    • Process Improvement: Improved efficiency and reduced costs by 20%. This resulted in increased productivity and reduced time to market.
    • I have worked on the development of the new system to be used by the client. The project was to develop a new application to be used in the company.
    • VMware vSphere 5.0, vCenter Server, Hyper-V, VMware ESXi, and Hyper-V virtualization.
    • Provided support for the company to include: Windows Server 2003/2008, Exchange 2010, Microsoft Office 365, and MS Office suite.
  • 2017-12-252017-12-25

    Technical Training Specialist

    Target Corporation

    • 6. Responsible for the design, development, training, and documentation of the Cerner Millennium solution. I have been recognized by the client.
    • Lead the development of a new customer onboarding process, which resulted in a reduction of customer complaints by 20%.
    • Lead and mentor team members in the implementation of new technologies and processes to improve efficiency and effectiveness. This includes the creation of a new customer base, and the go-live.
    • Worked with customer support to resolve issues and troubleshoot technical problems. Resolved and resolved issues. Managed and coordinated the resolution of trouble tickets.
    • 3. Developed and maintained a new system for the company to provide a Unified messaging solution. Managed the entire project from inception to completion.
    • Worked on the development of a new web application using ASP.NET, C#, VB.,, SQL Server, and Microsoft.