Directly responsible for the supervision of the maintenance staff, including the dispatch, safety, and optical departments. Work with the team to ensure that all equipment is properly organized and maintained.
I am also the lead on the problem solving and troubleshooting of the problems. Work with the team to ensure that the facility is clean and safe.
Supervise and coordinate the work of the painting team, and the Painter. Ensure that all equipment is properly maintained and ready for the facility.
Supervised and trained employees in the maintenance of equipment and vehicles. Ensured that all equipment was properly accounted for and maintained.
Trained and supervised employees in the areas of safety, quality, and customer service. Developed and implemented a plan to increase the number of customers.
Monitor and evaluate performance of staff and provide feedback to ensure that they are in compliance with company policies and procedures.
Community Care College
Managed all aspects of the store including sales, staffing, customer relations, and warehouse. As a result, the company was able to raise money and maintain a positive working relationship.
Developed and implemented a new sales process that resulted in a 20% increase in customer satisfaction and a 100% service level.
Ensure that the sales team is in place to meet the needs of the maintenance department. Make sure all the equipment is properly maintained.
Supervision of all employees, including hiring, performance reviews, and employee relations. Maintain and update company policies and procedures.
Created and implemented employee relations policies and procedures, including the development of a new hire orientation program. Developed and implemented a safety program.
Handled all employee relations issues and ensured that the company was in compliance with all local, state and federal laws and regulations.