Mechanic & Electrician Resume Samples
Field Service Technician
Mechanical Design Engineer
Judy Isham - Maintenance Technician Resume Simple
To obtain a position in the information technology field where I can utilize my skills and experience to contribute to the growth of the organization.
mapping, dsl, microsoft, sonet, lucent, office, routers, telephone, visio, dmx, alcatel, office equipment, dwdm, word, excel, provisioning, structured cabling, installation, maintenance, cabling, power point, access, cisco, microsoft word
trouble shooting, problem resolution, t1, noc, remedy, ticketing systems, network
John W. North High School
Managed the maintenance of the Cisco VoIP phone system for the project to allow for a new distribution of the company.
Provided support for wireless access points and voice mail, VoIP, and MS Word, Excel, and PowerPoint.
Managed the installation of wireless access points for the entire company including the distribution of the Cisco network, and the project team.
Worked with the lighting team to create a new VoIP phone system to allow for a seamless access to the company.
Managed a team of Cisco VoIP phone system, including the project to replace a new PBX solution for the company.
Managed the maintenance of the Cisco VoIP phone system for the project to manage the Outlook, PBX, and MS access.
Sr. Network Engineer
Responsible for Remedy trouble ticket system, network and troubleshooting issues. Also, worked with the NOC team to resolve the issue.
Managed and maintained a team of technicians, including technical support, problem resolution, and customer support. This included the ability to work with the customers to resolve the issues.
Worked on Cisco Unified communication protocol (CUCM) in a multi-tier environment. The project involves configuring Cisco IP address and troubleshooting.
Responsible for the installation and support of Cisco Unified communication systems. Cisco Unified contact Center. Voicemail system. Responsibilities included: IP address, T1/T3, and VPN.