Working with radiology department, PACS, and radiology information service to ensure the highest level of customer service. Assist in the development of medical equipment.
Served as the department leader for the mammography operations. I was responsible for the quality assurance and improvement of the patient scheduling, workflow, and the implementation of the new procedures.
Customer service -management of the department of the organization and the implementation of a new process for the company.
Led the development and implementation of the RIS, PACS, and troubleshooting system. Participated in the design and management of all operations and communication systems.
Served as a liaison between the department and the dispatch operations team to ensure that all equipment was in place for the radiographic analysis.
Provided technical support and problem solving to the department, including the development of a comprehensive training program, which included the creation of a new employee Handbook, and the implementation of a new hire orientation.
Performed phlebotomy, and assisted in the scheduling of patients for the office. Assisted with procedures such as wound care, bandaging, splinting, vital signs, and other clerical duties.
As a radiology Technologist, I was also involved in the scheduling of CT procedures, x-ray, and CT scans.
Trained in the use of x-ray equipment, including the use of GE, Fuji, and Siemens equipment.