Lynn Cano - Engineer Resume Simple
SUMMARY
I am a software engineer with over 15 years of experience in the field of information technology. I have worked in the fields of design, development, testing, and maintenance of web applications.
SKILLS
  • drafting, solutions, installation, testing, product development, technical support, software, sme
  • workflow, automation, clients, office, call center, network security, network, design, migration, implementation, billing, security, offshore
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Engineer

    Wendy's

    • Developed and implemented software installation and training solutions for the company. Worked with the development team to ensure that the product is delivered on time.
    • Developed and maintained a team of technical documentation, including drafting and maintaining a process of training materials and procedures for the implementation of the Microsoft.
    • Worked with product development, engineering, and testing teams to ensure that the system is delivered on time and within the prescribed timeframes.
    • Managed and mentored technical support team to ensure timely delivery of the solution. Worked with the business users to understand the requirements and provided the necessary solution.
    • Developed and implemented a SME for the program to ensure the success of the program. Worked with the client to identify and resolve issues.
    • Created and managed a team of 5-15 engineers to ensure that the product is delivered on time. Worked with the customer to identify and resolve issues.
  • 2017-12-252017-12-25

    Director of Operations

    Lenscrafters

    • Developed a new technology infrastructure for the company. Worked with the design, development, testing, and deployment of the company's messaging system, including migration of the data from a legacy system to a new server.
    • Managed the implementation of a new inventory system to improve the efficiency of the pharmacy and workflow automation. The program was developed to replace the existing mainframe.
    • Developed a comprehensive network security plan for the company. Responsible for the development of a new voice and data communications system.
    • Managed the budget of the billing system, which included the collection of the new business requirements, and the development of the new product.
    • Direct the team of 5 members to deliver a new and existing client facing Office for the company. I have a good knowledge of the training and support of the entire company.