James Proctor - Maintenance Manager Resume Simple
SUMMARY
An accomplished and results-oriented IT professional with over 15 years of experience in the financial services industry. Proven track record of delivering high quality solutions to meet business objectives.
SKILLS
  • metrics, process improvement, clients, million, implementation, financial management, management, managed services, budget, offshore, maintenance, organized
  • pipeline, consulting, project, clients, budget, waterfall, planning, intranet
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Maintenance Manager

    Sleep Inn

    • Developed and implemented a process improvement program to improve efficiency and effectiveness of the organization. Improved the overall success of the team by providing a proactive and effective communications.
    • Organized and managed a team of 10-member staff, including hiring, training, and management of the budget.
    • Worked closely with the PMO to ensure the successful delivery of the projects, including the creation of a budget management plan, monitoring and controlling the RFP process, managing the vendor selection, and directing the development of
    • Provided leadership and mentoring to the team members on the program and operations of the RFP process, including the selection of the vendor management system.
    • Managed and coordinated the development of a new customer onboarding process for the company. This included the management of the program, including the creation of a portfolio of a large-scale, multi-million dollar contract
    • Led the implementation of a new program for the global asset management system, including the creation of a portfolio of metrics, budget, and resource allocation.
  • 2017-12-262017-12-26

    Senior Project Manager

    Norfolk Southern

    • Developed and implemented a new intranet website for the company. This included the creation of a new product and the process of the company.
    • Responsible for project planning, development, and deployment of a new business pipeline. The project was delivered on time and within budget.
    • Led the development of a SharePoint site for the company. This included the creation of a new PMO, and the process of managing the entire program, including the following: Business requirements, technical architecture, and