I am a software engineer with over 15 years of experience in the field of information technology. I have worked in the IT industry.
engines, supervisor, transportation
com, supervisor, voice, cabling, san, circuits, monitoring, communications, telephone, service
Michigan Humane Society
Manage and coordinate all aspects of the company, including the creation of a new site for the department. Responsible for the development of the program.
Designed and implemented a transportation system to allow the company to manage the market. A new product was developed to be used by the client.
Created a new CAD system to allow the company to track and report the progress of the product. The team was a Supervisor of the team.
I have worked on the project to develop a new system to be used by the client. Created a custom application to be used to create a new product.
Publix Supermarkets Inc
Responsible for troubleshooting and resolving customer service issues and providing technical support for voice and video conferencing. Worked with customers to resolve problems and provide assistance to the team.
Performed troubleshooting and monitoring of Cisco Unified LAN and WLAN. Implemented a new customer-centric event system. This allowed the users to view the data.
Provided technical support for the customer and the sales team. Worked with customers to resolve issues and provide troubleshooting.
Worked on a variety of desktop and laptop issues to ensure that the system is running smoothly. The ability to troubleshoot and resolve problems.
Provided technical support for the customer and the sales team. Also, worked with customers to resolve issues and help them to solve problems.
Responsible for troubleshooting and resolving customer issues and complaints. Providing technical support to customers. Provide technical assistance to customers.