Experienced IT professional with over 15 years of experience in the information technology field. I have worked in the IT industry and have been a part of the project management Office (PMO), system administration, and technical support.
proposals, mac os, exchange, workstations, server, remote support, windows, it infrastructure, solutions, backup, servers, troubleshooting, maintenance, os x, mac, active directory, sql, hardware, software, it, linux, sharepoint, citrix, licensing, design, exchange server, migrations, infrastructure
electronics, manager, mobile, customer service, award, computer, service
Lead the planning, installation, configuration, and maintenance of Microsoft Exchange Server, Windows servers, Cisco wireless, and VMware ESX.
Responsible for the design, planning, and installation of Microsoft Windows Server 2003/2008, Exchange 2010, and disaster recovery infrastructure.
Installation and configuration of VMware ESX, Active Directory, Exchange, and Citrix XenApp farms. Configure and maintain a virtual machine to manage the entire service.
Responsible for all aspects of Microsoft Exchange software, hardware and software installation, configuration and maintenance. Provided support for the IT department.
Assisted in the maintenance and configuration of Microsoft Windows and Mac OSX servers. Worked with the vendor to develop and implement disaster recovery plans.
Microsoft Active Directory, Windows 2003, 2008, 2012, 2013, and OSX, and software configuration, maintenance, and mentoring.
Drake Business School
Management: Managed the development of a new service Manager for the company to provide a Unified customer service, including the front-end of the telephone system.
Managed the development of mobile device management system. Worked with the sales team to develop and maintain a variety of promotional materials.
Provided technical support for the electronics manufacturer and the company. This included the creation of a new product and the new hire.
Managed the development of a computer system for the company. These projects were completed on time and within budget.
Created a new product to allow the company to create a new website for the award. My team was to provide a more robust and efficient manner.
Provided technical support to the client and the company. The project was to develop a new system to be used by the sales team.