Pamelia Strobel - Field Service Technician Resume Simple
SUMMARY
A highly motivated and results-oriented professional with a proven track record of meeting deadlines and exceeding expectations. Possess excellent communication skills and a strong commitment to excellence.
SKILLS
  • computers, maintenance, laser, installation, network, and sales, configuration, engineering, customer support, mechanical, printers, electrical
  • trouble shooting, inventory control, operating systems, computers, it, inventory, server, computer, router, network, internet, printing, access, configuration, routing, installation, remote access, repair, manager, maintenance, service
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Field Service Technician

    Google AdWords

    • Performed installation, configuration, and troubleshooting of computers, peripherals, network equipment, and other systems. Duties include: mechanical, electrical, and mechanical.
    • Perform customer training, including maintenance of equipment, printers, and other equipment. Provide technical support to clients.
    • Responsible for the customer satisfaction, including the sales, engineering, and training. I have been able to work with the team to resolve issues.
    • Maintain and update customer relations and sales team. Manage and coordinate all technical issues. Ensure timely completion of all equipment.
    • Provide technical support to clients and customers on the problem resolution and customer satisfaction. Maintain and update all equipment and equipment.
    • Provide technical assistance to clients and customers on the problem resolution process. Manage and maintain the inventory of all equipment.
  • 2017-12-262017-12-26

    IT Support

    Home Office

    • Responsible for all IT related duties including network administration, Server maintenance, installation, troubleshooting, and support. Dispatch and computer telecommunication systems.
    • Troubleshooting, maintenance, and administration of network printers, and Internet connectivity. Configured and maintained Xerox and Adtran routers, switches, and phones.
    • Responsible for troubleshooting and maintenance of all network devices, including routers, switches, and VPN. Worked with vendors to resolve computer problems.
    • Responsible for troubleshooting and maintenance of all network devices, including Cisco routers, switches, and firewall. Performed computer system upgrades and replacements.
    • Installation, troubleshooting, and maintenance of computer systems, including printers, scanners, and computers. This includes network, peripheral equipment, and cellular devices.
    • Troubleshooting and maintenance of computer systems, printers, and phones. Provided support for all network devices and peripheral devices.

  

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