Victoria Rall - Field Service Technician Resume Simple
SUMMARY
A position in a company that will allow me to utilize my skills and knowledge of the company's growth. I am a self-starter with a strong work ethic.
SKILLS
  • operations, migration, technology, microsoft, budget, satisfaction, infrastructure, node, network, help desk, maintenance
  • microsoft, netware, budget, quality, novell, office, network, help desk
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Field Service Technician

    Hostos Community College/CUNY

    • Lead the migration of network equipment to the new printing system. I also managed the team of 10 members and the client.
    • Implemented a new technology operations Center to improve efficiency and reduce costs by 30%. Increased productivity and reduced cost of IT infrastructure.
    • Managed and maintained a team of 5 engineers, including the following: budget, schedule, and maintenance of all aspects of the company.
    • Managed and maintained a team of 10 employees, including help Desk and customer satisfaction. Ensured all projects were completed on time.
  • 2017-12-262017-12-26

    Project Manager

    Amedisys Home Health

    • Support and maintain Microsoft Exchange 2010 and 2013, including the creation of new users, groups, and mailboxes.
    • Managed and maintained Office network, including help Desk, quality, and other internal departments. Developed and implemented new policies and procedures for the company.
    • Worked with the Novell system to upgrade the current environment. Administered and supported the company's systems. Also, managed and monitored the data Center.