I am a highly motivated and results-oriented professional with over 20 years of experience in the information technology field. I have worked in a variety of industries.
ase, repair, management, satisfaction, service, customer service, award
transmissions, ase, repair, award, customer service, service
United States Navy
Responsible for providing customer service and support to the management team. Mentor and coach the team on the best practices.
Provided technical support to customers and customers to ensure satisfaction. Maintained and updated customer relationships. Negotiated and managed the purchase of equipment and supplies.
Created and maintained a new product for the customer and the company. This allowed the team to create a new product for the sales and the supervisor.
Provided technical support to the customer and ensured that the product is delivered on time and within budget. This allowed the team to deliver the products to the customers.
Provide technical support to customers and partners to ensure that the customer expectations are met. Manage the overall performance of the client.
Work with customers to ensure customer service is properly maintained and met. I have been able to provide a good rapport with the client.
Managed and coordinated the work of the team to ensure that the customer satisfaction and the proper functioning of the client.
Responsible for the development of the new product and customer satisfaction. I also provided the training for the team.
Worked with the customer to identify and resolve issues and provide technical solutions to the customers. Provided the training and support to the team.
Provided technical support to customers and partners in the field and remotely. Worked with the customer to resolve issues and provide technical solutions.
Responsible for the creation of new and existing equipment and procedures for the company. This includes the creation of a new hire training and education.
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