Annie Lavoie - Maintenance Engineer Resume Simple
SUMMARY
A highly motivated and results-oriented professional with over 15 years of experience in the IT field. I have a strong background in network engineering, systems administration, and project management.
SKILLS
  • trouble shooting, documentation, manager, inventory, liaison, maintenance, ordering, management, repair, drivers, assessment, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Maintenance Engineer

    Northern Electric

    • Provided support for the service Manager, including the creation of computer drivers, software, and customer relations. This includes documentation, inventory, and problem resolution.
    • Responsible for the development of a new customer service management system for the dispatch and ordering of the computer systems.
    • Responsible for maintenance and repair of all equipment and supplies. This includes the creation of new and existing equipment, and the associated work.
    • Acted as liaison between the customer and the technical team to ensure that the system is implemented and maintained the security of the communication.
    • Created and maintained a comprehensive knowledge of the customer service and trouble shooting process. Provided assessment and recommendations for the new system.
    • Responsible for the development of a new product and customer satisfaction survey system. These programs are in place to support the sales of the company.