Janelle Madison - Service Technician Resume Simple
To obtain a position that will allow me to utilize my skills and knowledge in the field of information technology. I am seeking a position in a company where I can utilize my experience and education to help the organization.
  • repair, cctv, staffing, security, access, access control, service
  • 2017-12-262017-12-26

    Service Technician

    Borough of Manhattan College

    • Managed and maintained all the company’s LAN and WAN equipment, including the installation, maintenance, and support of service contracts.
    • Perform maintenance and repair of LAN/WAN and security devices. This includes Cisco routers, switches, access points, and firewall.
    • Responsible for the installation of Cisco routers, switches, and firewalls. Also, worked with the staffing team to ensure the proper functioning of the equipment.
    • Worked on the installation of new Cisco Unified communication systems. Created and managed the datacenter for the company. These applications were used to provide a secure and reliable access to the network.
    • Responsible for the installation and maintenance of the Cisco ASA 5500 series routers. This includes the creation of new policies and procedures.
    • Manage and maintain all hardware and software for the company. I am responsible for the installation, configuration, and maintenance of the network.


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