Angela Perez - Maintenance Technician Resume Simple
SUMMARY
To obtain a position in the information technology field where I can utilize my skills and experience to help the company achieve its goals. I am a highly motivated, and resourceful individual with a strong desire to learn and grow.
SKILLS
  • server 2008, it, iphone, web, server, remote support, network, remote access, configuration, backup, printers, documentation, help desk, hardware, software, access, repair, clients, windows servers, windows, exchange, training, deployment, management, active directory, outlook, windows server, serve
  • hardware, software, server 2008, excel, word, server, outlook, powerpoint, ms word, training, email, remote access, vnc, help desk, remote support, windows server, access, windows, active directory
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Maintenance Technician

    Indiana University School of Dentistry

    • Troubleshooting and resolving issues related to network, hardware, software, printers, email, DNS, Exchange, Windows Server, Active Directory, and Microsoft office.
    • Assisted in the installation and maintenance of computer systems, including Windows XP, Windows 7, Exchange, Outlook, and VMware.
    • Installed and configured Windows Server 2003, 2008, 2012, Exchange 2010, and Exchange 2010. Responsible for all computer and network communications.
    • Maintained and updated computer systems, including Exchange, Active Directory, and email servers. Provided technical support for all IT staff and clients.
    • Maintain and troubleshoot computer hardware, software, and networking equipment, including Exchange, Outlook, and Active Directory.
    • Troubleshooting and repair of computer systems, including Windows XP, Mac OS, Exchange, and VMware. Also, worked with vendors to resolve issues.
  • 2017-12-262017-12-26

    IT Helpdesk Technician

    Centre for Neuro Skills

    • Managed and maintained Active Directory, group policy, and Outlook for users and groups. Provided technical support for Windows 2003, 2008, and 2012.
    • Manage and maintain Active Directory, Exchange, and software installation. Troubleshoot and resolve user and system issues. Provide support for all users and groups.
    • Responsible for maintaining and troubleshooting of MS access, printers, and printers. Troubleshoot and resolve issues with the help Desk.
    • Windows Server 2003/2008, MS Office 2007, 2010, 2013, Blackberry, and Outlook. Troubleshooting and resolving issues related to email, phone, and remote access.
    • Managed and maintained Windows 2003/2008 and Office 2007, 2010, 2013, and 2016. Responsible for training and supporting users to use in the use of MS Outlook.
    • Creating and maintaining user accounts, and users, including Active Directory, Office 365, Word, Excel, and PowerPoint.