Joseph Villarreal - Field Service Technician Resume Simple
SUMMARY
A highly motivated and results-oriented professional with a proven track record of providing outstanding customer service. Excellent communication skills, strong analytical, problem solving, and verbal communication skills.
SKILLS
  • plumbing, repair, mediation, drywall, electrical, customer service, installation, service
  • project, excel, scheduling, budget, xactimate, outlook, customer service, service
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Field Service Technician

    Airborne School

    • Responsible for the installation of new equipment and accessories for the company. I also worked with the Supervisor to ensure the highest level of service is maintained.
    • Managed and maintained a team of technicians, including customer relations, and other technical support. Performed administrative duties as assigned.
    • Worked with the electrical and mechanical engineers to ensure the proper operation of the equipment and the plumbing. Also,, and, and maintained the field crews.
  • 2017-12-262017-12-26

    Project Manager

    US Postal Service

    • Responsible for scheduling and managing project budget, including the creation of new accounts, and tracking of all the customer service requests and invoices.
    • Manage and maintain a team of approximately 50 employees in the US, Canada, and Mexico. Responsible for the development of the MS Excel spreadsheet.
    • Managed the project to ensure the successful completion of the project. Developed and implemented a new process to improve the efficiency of the company.
    • Responsible for the coordination of all the Office supplies and services. I have been able to work with the team to develop and maintain the relationships.
    • Created and maintained a strong working relationship with the client and the team members. Worked with the Office and the business teams to gather and analyze the requirements.