Mechanic & Electrician Resume Samples
Field Service Technician
Mechanical Design Engineer
Robert Strand - Service Technician Resume Simple
A highly motivated and results-oriented professional with over 15 years of experience in the information technology field. I have a passion for learning new technologies and tools.
configuration, troubleshooting, scheduling, cisco, installation, digital media
project, assembly, education, project management, installation, digital media, design, asset management, technology, management, technical lead, collaboration, server
Patina Restaurant Group
Managed the installation of Cisco Unified communications system (CUCM). The configuration of the VoIP phone system. This includes the creation of a new IP address, and the addition of a new equipment.
Responsible for troubleshooting and resolving customer issues and complaints. This includes the ability to work with the client to get the most effective and efficient solution.
Scheduling and managing the work of the team to ensure that all projects are completed on time. This includes the following: scope, schedule, cost, schedule, and resources.
Maintain and manage the relationship with the customer and the sales team. Provide technical support to customers. Serve as a liaison between the client and the customer.
Worked with the sales team to develop and implement new product offerings. Managed the development of the company. This included the creation of a new customer base.
Critical Intervention Services
Responsible for the design, development, and management of the customer service Desk and web application for the sales and marketing team.
Lead the design and implementation of a new customer communications system for the company. I was responsible for the development of a new product line of the customer.
Responsible for the development, management, and administration of all IT hardware and services, including: installation, training, and communication.
Implemented collaboration with sales team to provide customer support and product development. Developed and maintained a new client-facing website for the company.
Led a team of project managers, developers, and testers to develop and implement a new product development process.
Managed the development of a new customer facing website for the company. This included the creation of a new Server and the education system.