Terry Hood - Electronics Technician Resume Simple
Highly motivated, detail-oriented, and dedicated professional with a strong background in computer repair, and network administration. Seeking a position in a fast paced environment where I can utilize my skills and experience.
  • manager, t1, networks, word, office, outlook, powerpoint, ms word, communications, troubleshooting, servicenow, administration, remedy, unity, service management, avaya, software, technical skills, excel, cryptography, bmc remedy, bmc, management, cisco, it, service
  • 2017-12-262017-12-26

    Electronics Technician

    Kennel Tech

    • Maintain a strong communication skills with Microsoft project, to include but not limited to, but not limited to, troubleshooting, and training of the software.
    • Project management for the company, including: Lotus notes, Outlook, MS PowerPoint, Excel, and iPhone.
    • Maintain the BMC Remedy service Desk and communication management system. This includes the creation of new users, assigning IP addresses, and managing the network.
    • Maintain communication with customers and vendors to ensure that all IT hardware and software is properly maintained and configured as per the project management standards.
    • Provided basic support for Cisco Unified communications Manager and Unity administration. Assisted with the implementation of VoIP phone system.
    • Created and maintained basic documentation of network and communications using Polycom and MS project. Configured and installed new printers.