Janice Pugh - Electronics Technician Resume Simple
I am a highly motivated and detail-oriented professional with over 15 years of experience in the field of information technology. I have worked in the fields of design, development, testing, and maintenance of the software.
  • electronics, test, analyzer, repair, oscilloscope, documentation, maintenance
  • it, manager, scheduling, marketing, reports, customer service, service
  • 2017-12-262017-12-26

    Electronics Technician

    Walmart Stores, Inc

    • Perform maintenance and calibration of test equipment, and UNIX systems. Provide technical support and training to customers. Develop and maintain system performance.
    • Performed maintenance and repair of equipment and electronics devices, and debugging and resolving issues. This includes the creation of a new system, and the data flow.
    • Perform basic and complex troubleshooting and diagnosis of Ethernet connectivity problems. Focus on debugging and resolving issues. Also, when required.
    • Maintained and updated documentation for all the database and Analyzer. Performed the duties of the team. Responsibilities included: development, training, and support.
    • Debug and troubleshoot complex problems and provide technical support to the customer. Perform root cause analysis and corrective action.
    • Developed and maintained a LabVIEW based system to provide a Unified process to the customer. This includes troubleshooting and resolving issues.
  • 2017-12-262017-12-26

    Assistant Manager


    • Manage the IT department, including hiring, training, scheduling, and administrative tasks. This includes the ability to work with the service Manager.
    • Responsible for the marketing and customer support of the company. Developed reports and charts for the department. I am also responsible for the development of the new and existing products.
    • Maintain and manage customer relations and relationships with customers. Support and resolve issues. This includes the creation of new accounts, and maintaining the company.
    • Designed and implemented a new product for the company. I was responsible for the development of a new product.
    • Manage and maintain a strong customer relationship with the client and the customer. Also, as a member of the team, I have a good understanding of the communication and interpersonal skills.
    • Managed and maintained a team of 10 employees, including the development of a new website, and maintaining a strong communication with the client.