Highly motivated and results-driven professional with over 20 years of experience in the information technology field. Skilled in the areas of business analysis, project management, and technical support.
operations, test, project, storage, installation, customer service, server, monitoring, computer, network, network operations, layout, organization, technology, computer operations, infrastructure, troubleshooting, design, data center, hardware, software, it, lan wan, pc, training, configuration, ma
Provide technical support for installation and configuration of all computer systems. (including: IP address, network, and Server).
Provide technical support for all PC and related issues, including troubleshooting, planning, and training. Maintain and manage the company.
Responsible for the development of new and existing systems, including the creation of new and existing websites, and the UX of the company.
Provide technical support to customers and internal customers. Ensure that all customer issues are resolved. I have been able to communicate with the customer.
Managed and maintained customer relationships with customers and vendors. Provided technical support to the customer. Worked with the business units to identify and resolve issues.
Lead Technician Support
Family Health Network
Manage the implementation of IT infrastructure including network design, installation, configuration, administration, security, Server, storage, and operations, and project management.
Assist in the coordination of all IT related issues, including: computer, network, security, and installation, and other duties include but not limited to, but not limited to, service Desk, Server,
Provided technical support for LAN/WAN, Internet connectivity, and Server hardware, including computer and network equipment, software, and service implementation.
Maintaining and monitoring the IT department of network communication, including troubleshooting, problem solving, and project scheduling. Managed and maintained all IT related documentation.
Responsible for all aspects of the IT department including: Project coordination, training, and communication, and the ability to create and maintain a new PC environment.
Provide technical support for the organization. The project includes: Data Center, network, security, and computer systems, including the following: Best practices, design, test, training, and communication.