Richard Meyers - Service Technician Resume Simple
SUMMARY
Highly motivated and results-driven professional with over 20 years of experience in the information technology field. Skilled in the areas of business analysis, project management, and technical support.
SKILLS
  • planning, configuration, troubleshooting, ux, customer support, pc, training, installation
  • operations, test, project, storage, installation, customer service, server, monitoring, computer, network, network operations, layout, organization, technology, computer operations, infrastructure, troubleshooting, design, data center, hardware, software, it, lan wan, pc, training, configuration, ma
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Service Technician

    Prologistics

    • Provide technical support for installation and configuration of all computer systems. (including: IP address, network, and Server).
    • Provide technical support for all PC and related issues, including troubleshooting, planning, and training. Maintain and manage the company.
    • Responsible for the development of new and existing systems, including the creation of new and existing websites, and the UX of the company.
    • Provide technical support to customers and internal customers. Ensure that all customer issues are resolved. I have been able to communicate with the customer.
    • Managed and maintained customer relationships with customers and vendors. Provided technical support to the customer. Worked with the business units to identify and resolve issues.
  • 2017-12-262017-12-26

    Lead Technician Support

    Family Health Network

    • Manage the implementation of IT infrastructure including network design, installation, configuration, administration, security, Server, storage, and operations, and project management.
    • Assist in the coordination of all IT related issues, including: computer, network, security, and installation, and other duties include but not limited to, but not limited to, service Desk, Server,
    • Provided technical support for LAN/WAN, Internet connectivity, and Server hardware, including computer and network equipment, software, and service implementation.
    • Maintaining and monitoring the IT department of network communication, including troubleshooting, problem solving, and project scheduling. Managed and maintained all IT related documentation.
    • Responsible for all aspects of the IT department including: Project coordination, training, and communication, and the ability to create and maintain a new PC environment.
    • Provide technical support for the organization. The project includes: Data Center, network, security, and computer systems, including the following: Best practices, design, test, training, and communication.